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FREQUENTLY ASKED QUESTIONS

  • Do you take insurance?
    We offer self-pay and accept some insurances. We currently accept Tri-care, Optum, Aetna, United Health Care, and VA Optum. If we are out of network for your insurance, we can furnish you with a superbill for you to submit to your insurance to seek reimbursement.
  • How long do sessions last?
    Sessions last 55 minutes. It is important to arrive on time for all sessions to ensure there is enough time for a full session.
  • Do you charge a no-show/Cancelation fee?
    Yes, we value and respect the time of all our patients and providers—therefore, we ask that you attend scheduled appointments or provide at least 24-hour notice for cancellations. Please note: appointments canceled with less than 24-hour notice will automatically be charged a $100 fee.
  • How frequent are sessions?
    Sessions are typically weekly to establish goals and necessary skills. As new coping skills are developed, it is common to decrease to bi-weekly sessions. If it is established during intake that more frequent sessions are necessary, we will make necessary referrals to ensure there is adequate care.
  • Do you offer Telehealth?
    Yes, we currently offer telehealth services through the Doxy platform.
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